Is there a USSD code for checking Afrihost mobile balance instead of using the clientzone

+2 votes
I am hoping to be able to see the balance on the afrihost sim card without needing to download the clientzone application for the device.

Reason I am asking is I have many devices making use of this service that are not running android / iOS operating systems, and are unable to load apps, but I am able to get USSD responses to the device. So I am hoping there is a better way of checking balance on the go without needing to either sign into the clientzone.

This is also because only the accounting department has access to this clientzone page and getting the information from accounting first requires us to get the sim cards phone number, and contact accounts that could be busy with something else.
asked Apr 25, 2017 in Smart Mobile Devices by seth-rah (350 points)

1 Answer

+1 vote
Hi Seth,

Unfortunately there is no USSD code to check your Afrihost data balance. This has to be done via the client zone.

Client zone login: https://clientzone.afrihost.com

In client zone you can view your airtime and data balance.

If you have an Afrihost voice and data sim then you are able to check the airtime balance only by dialing:

*141#

If you require further assistance please email: support@afrihost.com

or contact Afrihost support on 011 612-7200

or via live chat support on our website

alternatively you may request a call back by smsing the word 'help' to 32541

Thank you
answered Apr 26, 2017 by AfriDazzil (17,010 points)
Thank you for the fast response. Do you believe this functionality could be added in the future? As I believe I am not the only one that wishes to make use of this feature, and it will definitely be an asset to the company.
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