Connectivity with fibre already installed.

0 votes
Fibre was installed at our home (in a complex). I would like to know how much your package is for uncapped internet. I assume I will need this for Showmax? Also, do you need to install anything to activate if I accept your quote?
asked Oct 10 in General by Penny Slabbert (120 points)

1 Answer

0 votes
Hi Penny,

Please follow the link to see the uncapped fibre packages that we offer.
https://www.afrihost.com/fibre/uncapped#fibre-packages

Once the CPE box is installed in your home, you will need a WAN enabled router and can sign up for a fibre package with Afrihost
The only thing left to instal is your router.

To do so please follow these steps to install your WAN fibre router:
1. CPE (client premises equipment) from FTTH provider must be powered up. Lights will be showing on the device.
2. Connect your LAN/ Ethernet cable from your computer to the CPE and then a cable to the WAN port on your fibre router.
3. The ethernet "LINK" light must show on the CPE and the WAN port of your router
- If the link light is present, it means that your fibre router is powered up correctly.

You will then be able to connect to the internet at 10Mbps for 2 hours in order to activate your fibre account.
Once connected to the CPE you will automatically be redirected to the Fibre Activation page to activate you account,
If not please go to this link: https://clientzone.afrihost.com/fibre-activate/#/

If you require further assistance please email: support@afrihost.com
or contact Afrihost support on 011 612-7200
or via live chat support on our website
alternatively you may request a call back by smsing the word 'help' to 32541

Thank you
answered Oct 10 by AfriDazzil (15,630 points)
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