... but when i signed up there was no prorata amount

0 votes

Why when i signed up for fixed wireless they say you pay R0.00 only to be billed the same month a pro rata amount... but when i signed up there was no mention of this amount... now im getting emails to pay R149.00

asked Nov 22, 2017 in Billing by Dgkroneberg (120 points)

2 Answers

0 votes
Hi Dgkroneberg,


Please send this as an email to support@afrihost.com

they will be able to answer the question.


answered Nov 23, 2017 by K1ngFallen (2,940 points)
0 votes

Hi there,

The current promotion running for the fixed wireless devices, you get free double data and Afrihost are subsidising up to R1999 for the LTE Modem.
The data is billed for. If you signed up for the 25GB for R299 p/m, halfway through the month you will pay half the price of the data and receive half the data for the rest of the month.

For further assistance please visit client zone: https://clientzone.afrihost.com
and see our FAQ page: https://www.afrihost.com/site/faq/fixed_wireless

Thank you

answered Nov 23, 2017 by AfriDazzil (20,970 points)