When will my first payment go through.

0 votes
I have signed up for a 25GB LTE-A Fixed Wireless package, and it is set to arrive in the next 5 days, I see that you have not debited my account for the R299 required, I would like to find out when you would do this.

Is it once  I have the router, or at the end of the month?

 

Thanks in advance
asked Dec 12, 2017 in Billing by SportlineSteve (120 points)

1 Answer

0 votes
Hi there,

Your account will only be debited once your device is active and you are moving data.
Because you signed up towards the middle of the month, you will be billed pro rata and allocated data pro rata.
Your full package will kick in on the 1st of the following month.

If you require further assistance please email: support@afrihost.com
or contact Afrihost support on 011 612-7200
or see our FAQ page: http://faq.afrihost.com
Thank you
answered Dec 21, 2017 by AfriDazzil (17,530 points)
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