i have the double data but my client zone account shows capped at 25gb. kindly advise

+1 vote
i have the double data but my client zone account shows capped at 25gb. kindly advise
asked Dec 21, 2017 in RAIN by mamra (130 points)
If you ordered In November for delivery December, then your router was hijacked en route for delivery to you.   They created a new order dated December   thus the 25 only.  ( This is what happened to me so I am assuming it is similar.)    Contact me if you want more details

1 Answer

0 votes
Hi Mamra,

The 25GB + 25GB data will be displayed separately in client zone with the data that is allocated to the corresponding month.
Please refresh your client zone and it should correct and display your monthly double data.

If you require further assistance please email: support@afrihost.com
or contact Afrihost support on 011 612-7200
or see our FAQ page: http://faq.afrihost.com
Thank you
answered Dec 21, 2017 by AfriDazzil (23,430 points)
...