Hi there Ayanda,
There is an admin fee charged for failed payments
These can be found in our terms and conditions
"You agree that failing to pay your Afrihost account on time may lead to account termination and/or administrative fees and possible reconnection fees (clause 10, 16)."
first failed payment - R5.00
second failed payment - R20.00
third failed payment - R30.00
fourth failed payment - R50.00 etc
Please ensure your debit order details are correct on your client zone
You are also able make payment via client zone.
Unfortunately, Afrihost do not accept EFT as a method of payment.
To settle your account, please follow these steps:
Login to ClientZone (https://clientzone.afrihost.com)
>> Make an account payment
>> Choose the payment option you would prefer
If you require further assistance please email: email@example.com
or contact Afrihost support on 011 612-7200
or see our FAQ page: http://faq.afrihost.com