Every month my bill keeps increasing, Im getting ripped off!!!!!!!!

Question

Good day, the monthly fee to host that I pay has always been R49.00, from October an extra R5.00 was asked to be paid, totalling to R54.00. In november i was asked to pay extra R20.00, totaling to R69.00. In December i was asked to pay an extra R30.00, totaling to R79.00. Now in January 2018 an extra charge of R50.00 totaling to R99.00. Why is that? I'm getting ripped off here. Suddenly every month the fee is going up.

Answer 1

Hi there Ayanda,

There is an admin fee charged for failed payments

These can be found in our terms and conditions
https://www.afrihost.com/site/page/terms_and_conditions/category/general_terms
"You agree that failing to pay your Afrihost account on time may lead to account termination and/or administrative fees and possible reconnection fees (clause 10, 16)."

first failed payment - R5.00
second failed payment - R20.00
third failed payment - R30.00  
fourth failed payment - R50.00 etc

Please ensure your debit order details are correct on your client zone 
https://clientzone.afrihost.com

You are also able make payment via client zone.
Unfortunately, Afrihost do not accept EFT as a method of payment.

To settle your account, please follow these steps:

Login to ClientZone (https://clientzone.afrihost.com)

Select:

>> Billing

>> Make an account payment

>> Choose the payment option you would prefer
 

If you require further assistance please email: support@afrihost.com
or contact Afrihost support on 011 612-7200
or see our FAQ page: http://faq.afrihost.com

Thank you