I would really appreciate a possible call back with regards to my contract with Afrihost
I purchased the double your data package with a router in November 2017.
Since then I have regularly experienced extremely slow network connections.
This Saturday 20th January was the worst. I could not even perform a speedtest as it indicated network problems. My email also took forever to even start loading.
As a result I created a hotspot with my MTN mobile phone and presto...in seconds I was up and running and able to send an email.
Now I am regularly tested reset the router and I still get upload speeds of between 0.3 and 1.3 mbps and download speeds of 0.7-1.7 mbps
This is terrible!
Whereas with my mobile sim which is on the same network in the same room I am getting speeds of around 15-20mbps.
I am really not happy to continue with a contract where the performance is dead in the water and I can't even open emails
I am open to suggestions and would not like to go through the whole process of cancelling a contract and struggling with all the issues around that and would prefer to continue my relationship with Afrihost
Please can you contact me with a workable solution