E MAILS NOT DOWNLOADING

+1 vote
asked Feb 12 in ADSL by GoFish Angling (130 points)

1 Answer

0 votes

Good day,

Afrihost services two types of email,
domain hosted email addresses (i.e. yourname@yourdomainname.co.za) and 
free email accounts with ADSL products (i.e. yourname@afrihost.co.za).
If you are having problems with sending and receiving mail, please check the following:-

1. Do you have internet connectivity? If you cannot browse any websites, then you will not be able to send or receive mail. This may be an issue with your Internet Service Provider or on your ADSL line.

2. Check your incoming and outgoing mail server settings.

If you are using a domain hosted email, the settings should be: 

Incoming: mail.yourdomainname.co.za (please use your domain name)

Outgoing: mail.yourdomainname.co.za

If you are using a free email account, the settings should be:-
Are you able to log into webmail? Try the following:-

Incoming: dslmail.afrihost.co.za

Outgoing: smtp.afrihost.co.za or smtp.mtnbusiness.co.za

3. For domain accounts, type mail.yourdomainname.co.za/webmail or www.yourdomainname.co.za/webmail into your web browser. Type in your email address and password when prompted and try sending and receiving mail.

4. For free accounts, type http://dslmail.afrihost.co.za  in your web browser and enter your email address and password when prompted.

If you require further assistance please email: support@afrihost.com
or contact Afrihost support on 011 612-7200
or see our FAQ page: http://faq.afrihost.com

Thank you

answered Feb 12 by AfriDazzil (25,110 points)
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