Hi there :)
We can confirm that it's always better to have your payment details verified.
You will need the latest statement from your bank account, which has a successful, processed Afrihost charge on it. After you have located the VC number on the bank statement, process it as below.
Log into your Client Zone
> Click on Billing
> Click on Verify Payment Details
> Click on the Verify button
> Review your Bank Statement
===="On your bank statement, at the end of your Afrihost Transaction description, which is in the format: your Afrihost account number, a space and then the verification code.
Please only enter the code after your Afrihost account number. The code will either start or end with VC, and will appear on the statement similar to this (including your account number):"
> Enter the Code exactly as it appears, please note, you will only enter the code, not your Afrihost Account number
> Click on Verify
Once this has been processed, you will be done :)
If you are still unable to do this, or you are experiencing difficulties; please contact one of our Support Consultants, whom are standing by to assist you :)
Support via Phone
Want to talk to someone over the Phone?
No Problem! We gladly assist our clients telephonically during the hours outlined below.
011 612 7200
Mon‑Fri 07:00-20:00 / Sat-Sun 09:00-15:00
24/7 Call‑Back Support
Want us to call you? SMS us anytime, 24/7 and we'll call you back as soon as one of our Legendary Support Agents are available.
SMS "Help" to 32541
* SMS charged at R1.50. Free SMSes do not apply.
Hope the above will help us to help you :)