Hi there :)
First you will need to ensure that your username and password is correct to log on to your cPanel. If you are able to log onto cPanel through Client Zone, then it could just be an inaccurate password error.
In Client Zone >Click on the Hosting tab >Click on your Domain name >Click on cPanel >Click on Log on to cPanel. If this resolves then retry your details.
When you are entering the direct link from your email, it just means you need to enable your browser to add the exception as all our shared hosting servers are secure; which is directly responsible for your web browser asking this from you. You don't need to worry about this at all :)
Copying and pasting the username and password from the FTP email you received from us, usually allows entering your cPanel through the web browser. Typing the username and password sometimes results in a space or a character out of place. Try it, if not please give us a ring where our capable consultants will assist you in this.
Thank you for your reply.
We are not able to remotely establish this connection.
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Hope the above will help us to help you :)
Thank you for contacting Afrihost.
Have an awesome day further.