Hi there :)
This might depend on the provider you are talking about, but let's take an example:
So let's say that OpenServe received the successful application on 2017-03-03 at the approximate time of 21:18:25 via the API (Application program interface) from our systems to theirs.
The estimated time frames that OpenServe has indicated is approximately 6 weeks for installation of the CPE/ ONT in your home.
So you may want to drop us a query at email@example.com to ascertain the status of your order submitted through the API system, or you can give one of our friendly Customer Service Agents a call, or use any of our other means of communication. All our agents on the inbound help center are standing by to assist you :)
Support via Phone
Want to talk to someone over the Phone?
No Problem! We gladly assist our clients telephonically during the hours outlined below.
011 612 7200
Mon‑Fri 07:00-20:00 / Sat-Sun 09:00-15:00
24/7 Call‑Back Support
Want us to call you? SMS us anytime, 24/7 and we'll call you back as soon as one of our Legendary Support Agents are available.
SMS "Help" to 32541
* SMS charged at R1.50. Free SMSes do not apply.
Hope the above will help us to help you :)