Hi there :)
When you receive your router, you will need to set it up to access the Internet via DHCP, and can be configured by you.
This is a product like all other Fibre Providers besides OpenServe where the link is automatically detected on our systems and activates accordingly via the API (Application Program Interface).
Once VumaTel has installed the CPE device in your home, and you have the router, you will need to setup the Fibre Router via DHCP WAN interface. You do not need to connect the computer directly to the CPE; this will result in the MAC address locking to your computer.
When this has been completed successfully, you will need to open your Internet Browser, whereby you will be directed to the VumaTel login page, where you will have your VT number displayed, and where you will need to write this down exactly as is to either call us and we will enter it on Client Zone, or you select Afrihost as your ISP on the drop down ISP lists, which should then automatically direct you to the Blue Login Screen (Afrihost Client Zone), where you log in to with your client zone username and password you used when you signed up with Afrihost.
This will effectively activate your Data and Fibre Line on Afrihost Systems, as well as through the API via VumaTel's systems. It may take up to 48 hours, but we've seen this completed sooner.
Hope the above helps to explain what you can expect :)
Thank you for contacting Afrihost, but please let us know if there is anything else we can assist you with.
If you are still unable to do this, or you are experiencing difficulties; please contact one of our Support Consultants, whom are standing by to assist you :)
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Hope the above will help us to help you :)