Vumatel have installed fibre in the area - i want to keep using Afrihost - is this possible?

+3 votes
Hi

Vumatel have installed the main fibre for the area and they will link into the house.  I want to place the order for them to go ahead but they said I must chose my supplier and they must be there at the same time.

How do I go ahead with this still using Afrihost or do i need to change - I am an ADSL client at the moment.

 

Tx Sue
asked May 26, 2017 in Fibre by sueh (150 points)

4 Answers

0 votes
Good day,

This is super easy! You just jump onto Afrihost.com, and sign up for your fiber there.
Afrihost will then do all the planning with Vumatel.
Vuma will call you to confirm an appointment time, and they will install the line into your home.

The line will then work right away once you plug in the modem you get from Afrihost! Easy as :)
answered Jun 13, 2017 by InternetMatt (10,620 points)
0 votes
Hi Sue

The easiest way to go about getting your Fibre would be to sign up on the Afrihost website using the following link:

https://www.afrihost.com/landing/fibre/#!#availability

Once you have signed up we will then ease the process of getting your fibre installed by handling your order with Vumatel for you as well as provide you with the relevant feedback that you woul require. We offer capped and uncapped packages and you will only be charged for your Fibre once it is active and moving data. As a bonus you will also receive a free fibre-ready router for your home as you will not be able to use an ADSL router for your fibre.

Have a great day further! :)
answered Jun 13, 2017 by Dylan Poolman (580 points)
0 votes
Hi There

Afrihost now partners with Vumatel. You can place your order directly with us and we will order the installation on your behalf with Vumatel and guide you through the process. Alternatively, if you have already requested the fibre to be installed, once you plug your router in you can choose Afrihost as your provider. You can signup under Fibre on www.afrihost.com or give us a call on our support line or livechat and we will guide you through the signup process.
answered Jun 13, 2017 by Albow (810 points)
0 votes
Good day

I trust you are well             
 

Existing Afrihost clients are able to sign up for fibre and in your case vumatel covers your area, and we are in partnership with them.

To sign up with us through vumatel using us as your service provider you will need to log on to our website under the fibre option

Please folow the direct link to our fibre orders https://www.afrihost.com/landing/fibre/

You will need to choose if you want capped or uncapped packages, then check availability in your area, choose your line speed and prefered

package and click "order now"

The site will then redirect you to where will state if you are  new client or exisiting and becuase you are an existing client you will need to fill in your

clientzone username and password to complete the order, once completing the sign up we will then process your order and send it through to Vumatel

and they will contact you to schedual a installation date and time within 10 working days provided that the fibre in your are is live

We currently have a special running where you can save up to 4000 for installation, activation fee and including the fibre modem which is free of charge.

 

Have a great day further
Please contact us if you need any assistance
answered Jun 13, 2017 by thabangl (640 points)
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