I am relocating and want to move my line with me, how do I do this?

+5 votes
I am relocating from Rietfontein to Pretoria North. I have a line with Telkom but SDL from Afrihost, I would like to move my line with me and get my internet sorted at the new place. How do I do this ? Should I pause my Afrihost in the meantime untill a line has been installed at the new place and how do I go about pausing the line ?

asked Feb 2, 2015 in Lines by anonymous

1 Answer

+1 vote
At present we don't offer a relocation process, as this is handled by Telkom and there are many complications if the number changes or you are not able to get DSL ports in your new location.

We do however offer a relocate option in the cancellation process. The difference with this option is that we allow you to specify a custom date that your line should be migrated back to Telkom, so that you do not have to wait until month end for this to be processed and can coincide with your move. Thereafter yo must liaise with Telkom directly to have the line ported and a new (or existing) number assigned.
answered Feb 3, 2015 by AfriMan (14,660 points)