Do you allow payment plans?

+3 votes
Hi

I would like to find out if there's a way I can get a payment plan to pay my outstanding amount while my services are still inactive. I would also like to keep it that way until I have fully paid the outstanding amount.
asked Feb 3, 2015 in Billing by Malondo

1 Answer

0 votes
Hello Malondo

In answer to your question if you have outstanding amount(s) on your Afrihost account you are more then welcome to pay off the amount(s) owed in installments however your services (Connectivity, Mobile Data, Domain Hosting and Server Hosting etc) will remain unsuspended until your Afrihost account is back in good order.

Due to the fact that we work on a totally automated system if any services are reactivated whilst amount(s) are still showing as being owed the system will automatically suspend these services again.

Once your account is back in good order your services will be available for use again immediately.

If you have any other questions please let us know :)

Afri-Accounts
answered Feb 3, 2015 by Afri-Accounts (1,010 points)
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