Cancelling a domain

+3 votes
How do i cancell a domian that i have just opened now with out being charged?
asked Feb 3, 2015 in Client Zone by Thato

2 Answers

0 votes
Hi There,

 

I assume it is registered with Afrihost.

Go to your client zone, click on hosting and you should find a cancel button. I don't have a domain but I would guess it would be there somewhere.

Regards

 

Rory
answered Feb 3, 2015 by Roars (580 points)
0 votes
You can cancel in ClientZone at any time, however it is unlikely that you will not be billed. We do have a limited failsafe for clients who change their mind within a few minutes of signing up, but generally you are billed within 24 hours of signup, also becuase we immediately register the domain which incurs costs for us.

If you cancel in ClientZone immediately and are still billed, it would be best to drop our Accounts team a mail to make your case and see what they have to say.
answered Feb 3, 2015 by AfriMan (14,620 points)
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