Delivery of a sim and/or device can take 3 - 5 working days.
Client's in major city's, Cape Town, Johannesburg, Durban could receive it earlier than 5 working days.
Please remember that all sim cards need to be RICA'd
**PLEASE NOTE*** RICA is a law passed by the South African government that requires ALL sim card cellphone users to register their numbers.
Whether delivering or collecting you will need to present your RICA documents.
These documents include:
VALID PROOF OF RESIDENCE
Bank Statement or Municipal Bill (not older than 3 months)
Cellphone or Retail Account (not older than 3 months)
Existing lease, Rental or Credit Agreement (Valid for the current Year)
Insurance Policy (Valid for the current Year)
Current TV or Motor Vehicle License document that includes your name and residential address (Valid for the current Year)
VALID IDENTITY DOCUMENTS (Originals are only accepted. Not copies, nor certified copies)
Green bar‑coded ID document
Temporary ID certificate issued by Home Affairs
A driver's license is NOT an acceptable form of ID for RICA
If you require further assistance please email: email@example.com
or contact Afrihost support on 011 612-7200
or via live chat support on our website
alternatively you may request a call back by sms'ing the word 'help' to 32541