I do sincerely apologise for the service you have experienced and understand your frustration in this regard.
Our suppliers have communicated with us that they’re facing a shortage of stock of the Huawei B618 Router and the indicated lead time for the new stock to arrive is around 8 weeks.
As we try to find a suitable solution to get you connected soonest, we contemplate one of the options below:
We make no changes to your existing order and we ship a unit to you as soon as stock arrives.
Unfortunately, we cannot offer any concrete commitments at this time as we’re waiting for new stock.
If you have a compatible device, you may consider ordering a SIM only service while you wait for new stock of the Huawei B618 Router.
We’ve taken the liberty of listing the current known compatible devices.
- ZTE MF253
- ZTE MF283+
- ZTE MF286
- Huawei B315
- Huawei B2338
Should you wish to go this route, please place an order for a SIM only service on our website and opt to use your own device.
You may place the order at the address below:
Once your Huawei B618 Router arrives, you may cancel your SIM only service through your Client Zone: https://clientzone.afrihost.com/
We have another Fixed Wireless router in stock, the Huawei B315 router, also on promotion at the moment.
The router ships with a SIM card as well.
If you opt to go this route, and you’re satisfied with the router, you could cancel the current order for the Huawei B618 Router.
There are a few differences between the two routers.
You can review the differences here: https://www.afrihost.com/landing/rain_fixed_wireless/#fixed-wireless-packages
Thanks for taking my recommendations into consideration, and sincere apologies for all inconveniences.
For further assistance please visit client zone: https://clientzone.afrihost.com
and see our FAQ page: http://faq.afrihost.com