Has anybody delt with disparitry regarding what the actual supported max sync speed of your DSL line is.
Went through the whole process of migrating my DSL line to Afrihost from Telkom which took 2 months. (Prior to doing this I checked the supported max speed in my area, and know people in Struisbaai is getting 20Mbps, and coverage indicated 20Mbps )
I also see sync data rate on my router which is aprox 10Mbps and max data rate of aprox 20Mbps - now if my line didnt gte that information through the exchange close to where I am how could it even mistakenly indicate max data rate of 19800 kbps??
Guy at Afrihost tells me that my line only supports 10Mbps ( currently sync at 10Mbps and on a 8Mbps line, real world speed 7.8Mbps ) I had to get Telkom to run a diagnostic to confirm the 20Mbps speed is supported at my address which obviously goes through the excahnge which supposedly only supported 10Mbps....
What can should I do......struggling to get a answer from Afrihost, and I dont see why its taking them so long to determine the actual supported speed. My DSL router (i assume most do these days ) supports and sync to ADSL2 Plus modulation which indicates to me that the 20Mbps VDSL shoule be supported as well.
Any advice, and technical explination will be awesome - as I dont understand why all the confusion.