I received my LTE device yesterday however its not activated yet. What now?

+1 vote
asked Feb 9, 2018 in Devices by shauwnellew (130 points)

1 Answer

0 votes

Good day,

  • Insert your RAIN LTE sim card into the RAIN Device

Your SIM Card should be active within 30 minutes after delivery. In extreme cases it can take up to 48 hours, but this is highly unlikely.

  • Should you have trouble connecting after 30 minutes, please reboot your device and try to connect again.

If the mode light remains red please check your area coverage on the map (https://www.afrihost.com/landing/rain_fixed_wireless/#fixed-wireless-availability)  

  • If the area is  FULLY covered, please enable roaming on the device by following these steps:

1. Log into the router.

2. Click on the “Settings” tab on top.

3. Traverse to “Dial-Up and then “Connect”.

4. Select the Enable radio-button

5.Restart the router by going to System -> Restart

If you require further assistance please email: support@afrihost.com
or contact Afrihost support on 011 612-7200
or see our FAQ page: http://faq.afrihost.com

Thank you

answered Feb 9, 2018 by AfriDazzil (32,100 points)