Hi guys. I can't log on to my cPanel, I'm getting a " bad gateway " message. I upgraded an hour ago to linux platinum.

+1 vote
asked Mar 8, 2018 in Cloud Hosting by Thaboza (130 points)

1 Answer

0 votes

Good day


The bad gateway error message appears when the login details are incorrect.
Your cPanel/FTP details should be sent to you when you sign up the domain.
If this doesn't happen you can send yourself cPanel/FTP details via ClientZone.

Below are the steps to get your cPanel/FTP details:

  1. Log into ClientZone -  http://www.clientzone.afrihost.com
  2. Click on Hosting
  3. Select the domain you want the cPanel/FTP details for.
  4. Click on Hosting Settings
  5. Click Send Passwords

Your cPanel and FTP details are the same.

An email will be sent to the primary contact of the account with the details.

If you require further assistance please email: support@afrihost.com
or contact Afrihost support on 011 612-7200
​​​​or see our FAQ page: http://faq.afrihost.com

Thank you

answered Mar 14, 2018 by AfriDazzil (40,680 points)