May I propose for credit please.

+3 votes
I am about to run out of bundles and I have about 9 office connecting to that package, my problem is that I currently do not have funds to top up and only on Friday I will have funds, can Afrihost help me in this regards as I have been a loyal customer please?... I just want to keep my clients connected just to protect the business.
asked Feb 23, 2015 in Billing by anonymous

1 Answer

0 votes
Good Morning

Thank you for your question.

Unfortunately all connectivity services through Afrihost have to be paid for immediately when they are taken. This is one of our policies that we do have to stick to and due to the fact we work on an automated billing system the services will be charged when the topups are taken.

If you would like more information on this matter please have a look at our Policies page:

https://www.afrihost.com/site/page/terms_and_conditions/general

 

We apologize for not being able to assist you in this instance and if you require anything else or have any other questions please let us know.

King Regards

Afri-Accounts
answered Feb 23, 2015 by Afri-Accounts (1,010 points)
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