Good day Charles,
Please note installation of a fibre line can take up to 8 weeks depending on the fibre provider in your area.
As per our website each provider has a different lead time for installation and activation. (TT Connect take approx 5 weeks)
Once the line has been installed in your premises it can take up to 5 days for the provider to activate your line.
These Installation lead times are a guide based on actual averages and will vary.
Please take note that they differ, provider to provider, area to area, and other factors, such as body corps, weather, etc
If you require further assistance please
send a message to our whatsapp help line: https://whatsapp.afrihost.com
or visit our Help Centre: https://www.afrihost.com/site/help_centre
or see our FAQ page: http://faq.afrihost.com