Hi, I want to cancel my current ADSL line and switch over to afrihost. What would the proccess be in doing that?

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asked Jun 14, 2018 in ADSL by Eldrin (120 points)

1 Answer

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Good day,
 

Please do the following to cancel your ADSL services with Afrihost:

--To cancel the DSL Data package--

  • Log into your Client Zone (https://clientzone.afrihost.com)
  • Go to "Connectivity"
  • Click on the Data package you wish to cancel
  • Select the "Edit Package" option
  • Select "Cancel this Service"
  • Proceed to cancel the package


--To cancel the DSL line--

  • Log into your Client Zone
  • Go to "Connectivity"
  • Click on your DSL line number 
  • Select the "Cancel This Service" option
  • Proceed with the cancellation.

If you require further assistance please 
send a message to our whatsapp help line: https://whatsapp.afrihost.com
or visit our Help Centre: https://www.afrihost.com/site/help_centre
​​​​​​​​​​​or see our FAQ page: http://faq.afrihost.com

Thank you

answered Jun 15, 2018 by AfriDazzil (32,780 points)
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