give and gain transfer

0 votes
Kindly advice how do i take the following matter forward, i've asked a company that's using your servers to host my domain because they were reasonable & that was almost 20 days ago, they cant seems to get my email working haven't received any emails since then, i even went as far as opening an account with you guys for me to host my own domain, asked them to do give and gain transfer they just dragging their feet, how can we solve this matter because this company is damaging your reputation, if i take this matter forward will not just expose their company name but Africahost as well please advice way forward.
asked Jun 18, 2018 in Email Hosting by Thabsbtv (120 points)

1 Answer

0 votes

Unfortunately Afrihost cannot do anything until the domain is released by the company hosting for you right now. Afrihost will be more than happy to host your domain and emails once the transfer has been done
answered Jun 22, 2018 by AfriClaire (26,810 points)