How can I get anyone at Afrihost to help me with domain mapping?

0 votes
Tried hundreds of emails, tickets, live chat never goes through even call back requests.  For the last four days nothing is working.
asked Jun 22, 2018 in Shared Hosting by Saria (120 points)

2 Answers

0 votes
Hello Saria,

have you tried following wordpress instuctions?
hope this can help u
https://en.support.wordpress.com/domains/map-existing-domain/
answered Jun 22, 2018 by Rookie (4,380 points)
0 votes
Good day Saria,

Pointing a domain can easily be done in the Afrihost Client Zone

1. Login to your client zone.(https://clientzone.afrihost.com)
2. Select Hosting
3. On the right hand side, select the domain you want to point
4. Select the Hosting Settings
5. Select “DNS Editor”
6. Here you will need to edit your DNS record and enter the IP address of where you want to point the domain

The DNS records were sent to when you signed up or you can have the DNS records resent to you via Client zone
1. Login to your client zone.(https://clientzone.afrihost.com)
2. Select Hosting
3. On the right hand side, select the domain you want to point
4. Select the Hosting Settings
5. Select Send passwords
 

If you require further assistance please
send a message to our whatsapp help line: https://whatsapp.afrihost.com
or visit our Help Centre: https://www.afrihost.com/site/help_centre
​​​​​​​​​​​or see our FAQ page: http://faq.afrihost.com

Thank you
answered Jun 22, 2018 by AfriDazzil (31,460 points)
...