Why is my los light flashing red on my box

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asked Jun 28, 2018 in Fibre by Yoniyons (140 points)

1 Answer

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Hi Yoni,

It depends if the light is flashing fast or slow, this will indicate the problem.

Blinking slowly - The terminal is not connected to optical fibers or does not send optical signals.

Blinking rapidly -  The terminal sends optical signals abnormally.

Please confirm all cables are plugged in correctly and try turning the device off and on again.
If you still experience connectivity issues, please contact our support department support@afrihot.com
 

If you require further assistance please
send a message to our whatsapp help line: https://whatsapp.afrihost.com
or visit our Help Centre: https://www.afrihost.com/site/help_centre
​​​​or see our FAQ page: http://faq.afrihost.com

Thank you
answered Jul 9, 2018 by AfriDazzil (40,680 points)
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