I have forgotten my username/billing email and I cannot recover my password without it. Please help.

+1 vote
I have read all articles on the help page concerning forgotten passwords etc. All links are for password reset, but none explain the process of recovering your username/billing email/username@afrihost.com. I cannot reset my password without my username. Please help as I am now paying for a service I am unable to access.
asked Jul 26, 2018 in Client Zone by Jonathan Luke (130 points)

1 Answer

0 votes
Good day,

The username will be the email address that you signed up with.

Unfortunately, Afrihost does not keep any passwords.

- Go to ClientZone(https://clientzone.afrihost.com)
- Type your username and click on forgot password.
- An email will be sent to you with the password or a link to reset it.

The email will be sent to the email address you signed up with.

If you require further assistance please
send a message to our whatsapp help line: https://whatsapp.afrihost.com
or visit our Help Centre: https://www.afrihost.com/site/help_centre
​​​​​​​​​​​or see our FAQ page: http://faq.afrihost.com

Thank you
answered Jul 26, 2018 by AfriDazzil (32,100 points)