Wont let me topup data via clientzone.....adhoc limit?

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asked Jul 9, 2018 in Client Zone by geraldogilvie (120 points)

1 Answer

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Good day,

This is because a limit has been set on the amount of top ups allowed per month.

Please follow the steps below to change your top up data limit:

  • Log in to Client Zone (https://clientzone.afrihost.com)
  • Click on Connectivity tab
  • On the right hand side select the package that you wish to change
  • Click on Data Top ups and more
  • Select Data top ups
  • There you will see Auto Top Ups, displaying the Topup Increments and Monthly Limit set.

    You can change the limits or disable the auto top up limit completely. 

If you require further assistance please 
send a message to our whatsapp help line: https://whatsapp.afrihost.com
or visit our Help Centre: https://www.afrihost.com/site/help_centre
​​​​​​​​​​​or see our FAQ page: http://faq.afrihost.com

Thank you

answered Jul 9, 2018 by AfriDazzil (32,100 points)