I did my cancellation with Telkom today, will Afrihost notify me when i'm with them?

+1 vote
I need to be notified when i changed internet providers, when i'm no longer with Telkom intermet.
Will Afrihost notify me when i'm accepted from Telkom to Afrihost please?
asked Aug 7, 2018 in ADSL by L.C.P (220 points)

1 Answer

+1 vote

We will notify you as soon as your line has been successfully migrated to Afrihost.

 

How Long It Takes

  • It can take 30 days or more to move your line into the holding pool.
  • To follow up on the progress, please call Telkom on 10210 (Residences) or 10217 (Businesses).
  • You can also log into the My Telkom online portal to check the progress

 

If you require further assistance please 
send a message to our whatsapp help line: https://whatsapp.afrihost.com
or visit our Help Centre: https://www.afrihost.com/site/help_centre
or see our FAQ page: http://faq.afrihost.com

 

answered Aug 7, 2018 by Rocky (3,540 points)
Good day. I called telkom today to follow up, they mentioned something about an holding pool and that i should call Afrihost in connection with the status of migration. Cause Afrihost needs to take it from the holding pool.
Thanks for the notification, it means a lot knowing my line is with Afrihost and is getting needed attention when it comes to questions
...