how I proceed with the new address ?

0 votes
Goodmorning,

I'll move in another house

Do I need to register the new address to keep my account?

Regards
asked Aug 29, 2018 in Client Zone by ali.coloriti (120 points)

1 Answer

0 votes

Good Day,

When moving from one premises to another, there is no need to relocate your fibre line.

Simply cancel the old house/ unit fibre package in client zone and sign up the new premises for a new fibre package, even if there is an installation already done in that new house/unit.

If you require further assistance please 
send a message to our whatsapp help line: https://whatsapp.afrihost.com
or visit our Help Centre: https://help.afrihost.com/
​​​​or see our FAQ page: http://faq.afrihost.com

Thank you

answered Sep 3, 2018 by AfriClaire (26,810 points)
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