Is there aproblem with Afrihost, cant connect even though router shows wifi light is on. No problem with telcom

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asked Sep 2, 2018 in Shared Hosting by Shashi (120 points)

1 Answer

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Good Day,

To check if there are any outages in your area, please go to this link https://www.afrihost.com/site/network_status#adsl_network

If there are no outages please try restarting the router.

If it doesn't work, connect directly to the router using the LAN cable.  

If the issue persists, please contact support on support@afrihost.com to troubleshoot.

If you require further assistance please 
send a message to our whatsapp help line: https://whatsapp.afrihost.com
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com

Thank you

 

answered Sep 11, 2018 by AfriClaire (20,950 points)
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