PLEASE EXPLAIN THIS

0 votes
wait what is this about  " 1. You will need a voice line (done by Telkom, compulsory, usually about (+/-) R200 per month). This is known as a Telkom Post Paid Voice Line."

 the package i have is the GOOD FOR MEDIA AND GAMING PREMIUM UNCAPPED UP TO 4MBPS FOR R417 PER MONTH.

what the hell is this telkom paid voice line for + 200 per month

dosent my package include this?
you could have said this on the website now youre just wasting my time.
i only want to pay R417 per month and nothing more.
PLEASE RESPOND ON WHATS GOING ON HERE.
asked Sep 30, 2018 in ADSL by stef (170 points)

1 Answer

0 votes
 
Best answer

Good Day Stef,

Sorry for the misunderstanding with regards to moving your ADSL services to Afrihost,
(https://help.afrihost.com/topic/adsl-and-vdsl/migrating-your-dsl-line-to-afrihost)

To have your ADSL line with Afrihost, you do need to have a postpaid Telkom line. Afrihost offers capped and uncapped ADSL data packages as well as BUNDLED capped & uncapped ADSL packages - this means that the line is included in the package and Afrihost will manage your Telkom line for you.
(https://www.afrihost.com/site/product/dsl_uncapped_bundles)

Currently, the price of the Premium Uncapped 4Mbps package only is R 417.00pm, however, the bundled package is R617 pm which includes the line and management. 

To sign up for an ADSL Bundled package, please follow the link
https://help.afrihost.com/topic/adsl-and-vdsl/how-to-sign-up-for-an-uncapped-dsl-bundle 

  • Go to Afrihost.com
  • Click on the ADSL and VDSL tab at the top of the page
  • Click on the ‘Uncapped DSL Bundles’ tab 
  • Select your preferred Uncapped experience (Home, Premium or Business)
  • Choose your DSL line speed.
  • Click on ‘Proceed to next step’.
  • You’ll be asked to either log into your ClientZone account (for existing clients) or you can sign up for a ClientZone account if you are new to Afrihost.
  • Enter your DSL line details and click ‘Proceed’.
  • Lastly, you’ll be asked to enter your payment details. Follow the prompts to complete your order.

If you require further assistance, please 
send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com

Thank you

answered Oct 1, 2018 by AfriClaire (23,230 points)
selected Oct 1, 2018 by AfriDazzil
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