If you are having trouble accessing your FTP site, please make sure that your FTP credentials are accurate.
To have your FTP details sent to you via email, kindly go to ClientZone-> Hosting-> YourDomain-> Hosting Settings-> Send Passwords
If you require further assistance, please
send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com