My client cannot upload orders onto my FTP site, I cannot download the orders either, why?

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asked Oct 1, 2018 in Shared Hosting by Fons (120 points)

1 Answer

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Good Day

If you are having trouble accessing your FTP site, please make sure that your FTP credentials are accurate.

To have your FTP details sent to you via email, kindly go to ClientZone-> Hosting-> YourDomain-> Hosting Settings-> Send Passwords

If you require further assistance, please 
send a message to our WhatsApp helpline:
or visit our Help Centre:
or see our FAQ page:

Thank you

answered Oct 23, 2018 by AfriClaire (26,810 points)