I have received my router. When can i expect installation?

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asked Oct 22, 2018 in Fibre by roxanne1 (120 points)

1 Answer

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Good Day Roxanne,

For all the installation lead times please follow the link below:


Installation lead times are a guide based on averages and will vary.

Installation lead times are out of the control of Afrihost and sometimes, in specific areas, are based on demand.

If you require further assistance, please 
send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com

Thank you

answered Oct 22, 2018 by AfriClaire (18,310 points)
If you ordered fibre then i wont hold my breath. I went on Afrihost site and checked availability in my area and site said it will take 2-4 weeks for installation to be done. I received my router a few days later after placing order. its now 3 and a half weeks later and after logging a call with Afrihost , i was told that it could take possibly another 3 weeks for the installation to happen.