I have a 40mbit package but only get 3mbit? Why??

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40mbit package but only receiving 3 mbit!!!!

asked Oct 23, 2018 in Fibre by StefWyn (120 points)

1 Answer

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Good Day

There are several reasons which may lead to slow internet access.

To verify that the connection is slow, kindly connect your computer to the wifi router using the LAN cable, and go to www.speedtest.net to perform a speed test.

If the download speed is still around 3mbps then please log a support ticket.

If you require further assistance, please 
send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com

Thank you

answered Nov 1, 2018 by AfriClaire (19,950 points)