Please note that there are several reasons which may cause weak signal issues.
In this case, the reasons may include coverage issues and device-related problems.
Coverage issues are complex in nature and may take a while to resolve. To validate if your area is covered, please visit the link below
If your area is covered, kindly contact our support department ASAP so that we may be able to troubleshoot.
In the interim, please try performing a hard reset and test your connection.
If you require further assistance, please
send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com