To transfer your files (emails and website) from your previous hosting provider to us, kindly get the old control panel details and forward them to our hosting department. alternatively, you can download a backup of your files and upload them to your new control panel, then ask our hosting team to restore the backup.
If your previous host was using CPanel, please go to the old CPanel account and select the Backup option, then select Download full website backup which will include the emails. Then login to the new CPanel account and select the Backup option, then use the Restore a Home Directory Backup.
If you require further assistance, please
send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com