My internet is down, please assist

0 votes
Hi there my internet is down and i need assistance please.

I am only at home after afrihost closes so the consultants cant help.

My router light are not flashing
asked Nov 6, 2018 in ADSL by Distinctchip (120 points)

2 Answers

0 votes

Good Day,

There could be a number of reasons why your internet is not connecting.

  • Try restarting your device
  • Try resetting the device if restarting doesn't work
  • Contact our support department at

If you require further assistance, please 
send a message to our WhatsApp helpline:
or visit our Help Centre:
or see our FAQ page:

Thank you

answered Nov 22, 2018 by AfriClaire (26,810 points)
0 votes

Greetings! Do you have an Internet already? If not, try to rebut your wifi router and PC. Check your network activity and only then you can try entering it. For example, try to buy spotify plays, if the link works - my congrats, you made it!

answered Dec 5, 2018 by Lolipop (300 points)