Why is my internet not working?

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Why is my internet not working?
asked Dec 1, 2018 in Fixed Wireless Internet by Dawie (120 points)

1 Answer

0 votes

Good Day,


Insert your LTE sim card into the Device Your SIM Card should be active within 30 minutes after delivery. In extreme cases, it can take up to 48 hours, but this is highly unlikely.

Should you have trouble connecting after 30 minutes, please reboot your device and try to connect again. 

If the area is FULLY covered, please enable roaming on the device by following these steps:

1. Log into the router.

2. Click on the “Settings” tab on top.

3. Traverse to “Dial-Up and then “Connect”.

4. Select the Enable radio button

5.Restart the router by going to System -> Restart

If you require further assistance, 
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com
Thank you

answered Dec 4, 2018 by AfriClaire (18,310 points)