I have cancelled my Afrihost month on month Wireless RAIN last month and would like to re-activate it.

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I have cancelled my Afrihost month on month Wireless RAIN last month and would like to re-activate it. Any help on this as it is no longer available on my App to select? If I log into client zone it only allows me to apply for a new contract and get a new sim card. I obviously still have the old LTE simcard in my router and would just like to be able to use it again. I had the 55gb RAIN package up and till the end of November 2018. This is rather urgent so if someone can please assist ASAP that will be great.
asked Dec 4 in Fixed Wireless Internet by Stefannel (120 points)

1 Answer

0 votes

Good Day Stefan,

Unfortunately, we no longer offer Rain fixed wireless package for new signups anymore,

If you have cancelled your Rain package, unfortunately, you will not be able to reactivate it. 
However, you will can signup for a Cell C fixed wireless sim only package (as you already have the LTE router) provided you have coverage in your area.

To check if you have coverage, please follow the link below:

https://www.afrihost.com/landing/fixed_wireless/#fixed-wireless-availability

If you require further assistance, 
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com
Thank you

answered Dec 4 by AfriClaire (10,950 points)
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