Transfer back to Afrihost success but website redirects, why?

+2 votes
We have received notification that my domain has successfully been transferred back to Afrihost - but now the website still keeps redirecting?
asked Mar 4, 2015 in Shared Hosting by anonymous

1 Answer

0 votes
It seems like you are transfering back to Afrihost. If so it could mean that your domain was reactivated and pointed to a new server where your domain has not been added and not on the server your domain was before, as the system would take the reactivation as a new setup for the domain. If your domain is pointing to a server that it does not exist on, for everytime you visit your website it will redirect to our website. We would need to look at the DNS history of your domain to find the IP of the server where your domain was before and point your domain to that server. All tha you had before will be restored and you can delete the contact and the email addresses if you don't need them any more.

If the domainwas never with us, this would depend on where it is redirecting to. If it is redirecting to your old hosts server where your content was than this could either be propagation taking time or by the time you signd our system registered the DNS of your old host and we would need to manually redirect the domain to the correct server.
answered Mar 4, 2015 by AfriDude (43,970 points)