How to use TTConnect if the Coverage check insists that I don't have coverage.

+1 vote
TT Connect has completed an install and tells me that I can use Afrihost as my ISP, Afrihost does not allow me to select TT Connect when I check my coverage..
asked Dec 12, 2018 in Fibre by iamzain (130 points)
recategorized Dec 12, 2018 by iamzain

1 Answer

0 votes

Good Day,

Put in your address on the fibre coverage map and click on 'check fibre availability', if it says there are no fibre providers in your area, you can click on 'I'm sure I have Fibre'. Please do so only if you are 100% sure you do have fibre in your area and it is live as you may be held liable for any applicable cancellation fees.

https://help.afrihost.com/topic/fibre-broadband/how-to-check-fibre-coverage-in-your-area

*Take note:

Fibre orders placed on or after 10 December may not be installed during the Holiday Season.
Fibre orders placed during this freeze period may only be scheduled for installation in January.
https://www.afrihost.com/fibre/#freeze-times

If you require further assistance, please 
send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com

Thank you

answered Dec 21, 2018 by AfriClaire (23,530 points)
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