If your Fixed Wireless sim card has been lost, stolen or damaged you can do a simple Sim Swap in ClientZone.
This will place a sim only order, allocate the sim to the current data package and disable the old sim serial on the network.
Fixed Wireless LTE-A sim swap can be done in Client Zone.
- Log in to Client Zone (https://clientzone.afrihost.com)
- Click on the Connectivity tab
- On the right-hand side under Fixed Wireless select your package
- On the left-hand side select the blue button that says Sim Replacement
- Follow the easy online steps to get the replacement sim.
If you require further assistance,
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com