Good Day Tommy,
How to set up your Fibre router
Please follow the steps below to set up your Fibre router.
Once the CPE box is installed in your home:
- Connect the ethernet cable from LAN Port 1 on the CPE/ONT device (the device that has been mounted on the wall) into the WAN/Internet port on your Afrihost fibre router. Ensure CPE is powered up and lights are showing on the device.
- Then connect a LAN/ Ethernet cable from a WAN port on your fibre router to your computer OR connect wirelessly to the router's network (the 2.5 GHz or 5 GHz one) and the password will be written on a sticker underneath it.
- The ethernet ‘LINK’ light must show on the CPE and the WAN port of your router. If the link light is present, it means that your fibre router is powered up correctly.
- You will then be able to connect to the internet at 10Mbps for 2 hours in order to activate your fibre account.
Activate your Fibre account
Once connected to the CPE you need to activate your account.
How to activate your Fibre after installation
Read our How to activate your Vumatel Fibre connection article for detailed instructions.
Read our How to activate your Openserve Fibre connection article for detailed instructions.
All Other Fibre Providers
For all other providers visit activate.afrihost.com and follow the instructions to activate your Fibre package.
If you require further assistance, please
send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com