Sorry for the inconvenience caused by this.
Please change your password on your router as well as ClientZone.
You can easily change your password in ClientZone by following the instructions below:
- Log into ClientZone.
- Click on the ‘My Account’ tab.
- Click on the ‘Access Details’ button under the Preferences sidebar.
- In the Update ClientZone Password section, enter your new password and confirm your new password.
- Click on the ‘Change’ button to save your new password.
TO CHANGE ROUTER PASSWORD:
Make sure you're connected to the internet
The quickest way to access your modem is through a web browser, eg: Internet Explorer, Firefox, Chrome, Safari.
Most routers/modems come with a manual specifying the IP address of the device allowing you to connect to it.
Most routers use IP address:
but it's best to check the manual to be sure.
In the address bar, type 192.168.0.1 and press Enter.
Select Change Wireless Password in the right-hand menu. Or select Wireless settings, Setup or Wireless depending on your router type.
Enter the default router settings username and password in lowercase.
Password: admin or password
If these login details don’t work you’ll need to reset your router.
Reconnect all your devices using your new wireless password.
If you require further assistance, please
send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com