Please could you advise why my afrihost account is n

0 votes
The connection is offline and I am not sure if all my data is used.  I have also reloaded the account from my Fnb account with 2g last night.

Account 2765 1528127
asked Jan 21 in ADSL by Chyrel de Klerk (120 points)

1 Answer

0 votes

Good Day Chyrel,

You can check your balance on ClientZone, please follow the steps below:

  • Log in to ClientZone
  • Click on the 'Connectivity' tab
  • Click on the package you want to check the balance on

If you’re running low on or have depleted your data you can easily add more by simply topping up your account in ClientZone.

Follow the steps below to top up your Fixed Wireless account in ClientZone:

  • Log into ClientZone.
  • Click on the ‘Connectivity’ tab.
  • Select the Fixed Wireless data package that you want to top up.
  • Click on the ‘Data Topups’ button.
  • Select your top-up amount and payment method.
  • Click on the checkbox to confirm that you’ll be charged immediately for the top-up.
  • Click on the ‘Topup my Data’ button to confirm your top-up.

For further more information on how to top-up your Fixed Wireless, please follow the link below to our Help Centre:

https://help.afrihost.com/topic/fixed-wireless-internet/how-to-top-up-your-fixed-wireless-data

If you require further assistance, please 
send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com

Thank you

answered Jan 22 by AfriClaire (21,190 points)
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