How does one contact Afrihost for connectivity support after hours on on weekends

0 votes
asked Jan 27 in Fibre by Chris van As (160 points)

1 Answer

0 votes

Hi, Chris


Apologies for any inconvenience caused over the weekend.

Kindly can log a callback or utilize our Whatsapp support, should you require assistance over the weekend.

WhatsApp: https://whatsapp.afrihost.com/
Monday - Friday 07:00 - 20:00
Saturday - Sunday  07:00 - 16:00

Call me back: 011 612 7200
Monday - Friday 08:00 - 17:00
https://help.afrihost.com/topic/clientzone/how-to-request-a-call-me-back

alternatively log a support ticket, by emailing  support@afrihost.com
https://help.afrihost.com/topic/clientzone/how-to-log-a-support-request

 

If you require further assistance,   

please visit our Help Centre: https://help.afrihost.com/  
or see our FAQ page: http://faq.afrihost.com  

Thank you   

answered Jan 28 by Nino (8,480 points)
edited Jan 28 by Nino
this doesn't help me
Did you get any assistance from them. I tried 2 days now its frustrating n I am paying.. But no data
It seems like Afrihost provides this brilliant support during normal working hours when we are doing what normal people do (working). This is of no use to me when I cannot get support when I am available at my home where the service is installed.  They can just as well admit that they are not providing any service*&%$
...