We believe that using real times services like web browsing, VoIP, streaming (YouTube) and gaming are our clients priority services. We therefore ensure that these services are NEVER SHAPED on the network at all times. We give downloads, particularly torrents and Peer 2 Peer services lower priority, but we continually strive to deliver the maximum amount of bandwidth to downloads without affecting real time services.
We will continue to dynamically adjust capacity on the network to give the best overall experience to uncapped users, no matter what services they are using, but rest assured that your priority real time services should always run at the best speeds possible. Generally downloads will achieve better speeds in off-peak times, when the demand for bandwidth by realtime services are reduced and network capacity can be allocated.
Semi-Shaped is only applied to Uncapped DSL accounts. Semi-Shaped is not applied on Capped, Pre-paid and Business Uncapped DSL products.