Error: Account disabbled

0 votes
asked Jan 31 in General by boitumelom17 (120 points)

1 Answer

0 votes

Good Day Boitumelo,

If your account has been locked and you are unable to login to client zone to make payment, there are two ways to unblock it.

If you pay via DEBIT ORDER:
Complete the review form (see FORM URL link below) and provide your debit order verification code which must be sent to security@afrihost.com, this will help to speed up the process. 
Please ensure that you send the verification code from the primary email address used to sign up with Afrihost. 
FORM URL: https://support.afrihost.com/forms/review.php

If you pay via CREDIT CARD:
You will only need to complete the below review form (see FORM URL link below) 
FORM URL: https://support.afrihost.com/forms/review.php

https://help.afrihost.com/topic/accounts/how-to-verify-your-debit-order-payment-details

If you require further assistance, please 
send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com

Thank you

answered Feb 1 by AfriClaire (16,150 points)
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